Reference

Privacy Policy for login metro4d

We built login metro4d around your account security and data privacy from day one.

Your data, encryptedDANA, OVO, GoPay, QRIS secureAccount access only you control
login metro4d Privacy Policy for login metro4d
REACH US DIRECTLY

How to Contact Us About Your Privacy

We're here to answer your privacy questions and help you understand how your data moves through login metro4d.

Live Chat Support Open the chat window in the bottom right of the lobby or account page.
Email Support Send privacy inquiries to [email protected]. Include your account number or email on file.
Account Settings Go to Settings > Privacy & Data in your account dashboard.
DATA SECURITY & CONTROL

How We Keep Your Privacy Secure

Your privacy depends on real security, not promises. We encrypt all data in transit using industry-standard TLS protocols, so your DANA, OVO, GoPay and QRIS details are never visible to third parties.

Encryption & Hashing

All personal data and payment details are encrypted at rest and in transit. Passwords are hashed so we cannot read them, only verify them when you log in.

Device Recognition

Your account learns which devices you usually log in from. A new device or IP triggers a verification step so only you can access your account.

Session Timeout

Live sessions expire after 30 minutes of inactivity. This stops someone from using your account if you leave your device unattended.

Fraud Detection

We monitor withdrawals, login patterns and betting behaviour for anomalies. Suspicious activity freezes the account and triggers a call or SMS to verify it's really you.

Data Retention Policy

Account data is kept while your account is active. After closure, we retain transaction records for seven years to meet legal obligations, then securely delete them.

Cookie & Tracking Control

You can disable most cookies in your browser or adjust tracking preferences in Account Settings. Some essential cookies keep you logged in — those cannot be turned off.

Frequently Asked About Your Privacy

Players often ask how their data moves, what happens after they close an account, and how to request their information. Here are the answers we hear most.

Yes. Go to Settings > Privacy & Data and select 'Request My Data'. We send you a complete export within 7 days. It includes your profile, all transactions, game history, device logs, and any notes from our support team.

We delete your personal profile, game history, and device logs within 30 days. We keep transaction records for seven years as required by law, then delete them. Your DANA, OVO, GoPay or QRIS details are removed immediately.

We share payment details with DANA, OVO, GoPay and QRIS processors only to verify and settle transactions. We never sell data to advertisers, data brokers, or third parties. We may disclose data if required by court order or local law.

Login timestamps and device IDs are kept for 12 months to monitor account security. After that, they are deleted unless they are part of a transaction record, which we retain for seven years.

Yes, most cookies can be disabled in your browser settings or in Account Settings > Tracking Preferences. However, essential cookies that keep you logged in cannot be turned off without affecting your ability to play.

Contact support immediately via live chat or email. We review your login history, freeze the account if needed, and reset your password. If funds moved, we investigate withdrawals and work with your bank — DANA, OVO, GoPay or QRIS — to reverse them.

We use your email to send account alerts, withdrawal confirmations, and policy updates. We may send optional promotional emails about new games or bonuses, but you can unsubscribe anytime in Settings > Email Preferences.